Transforming Good to Great: Manufacturer

What We Do Differently

Transforming Good To Great

Multi-National Manufacturer

Transforming Good to Great

Challenge.

The Asian division of a world-class tier one Fast Moving Consumer Good (FMCG) manufacturer faced a dilemma:

It needed to continue growing at an exponential rate while also improving its quality to consistently meet the Japanese market demands which are the highest global standards.

Solution.

HCGA is working with the organization in three key areas:

Develop and implement Leadership transformation program.
Develop a customer centricity program.
Coach internal teams to improve operational flow and teamwork

CENTRICITY APP

Feeds Data into Customer Centricity Program
Results To Date.
The client’s organization continues to surpass its objectives and is rapidly expanding its business into the most demanding markets.

TRANSFORMATION


Cultural Transformation
65%

Leadership Transformation
75%

Customer Centricty
65%

ACTIVATION


Centricity Program
75%

Centricity App
100%

Team Training
70%

People Pulse
100%

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